Contact Us

The DuetWifi has been developed by Think3dPrint3d and Esher3d, with distribution handled by Think3dPrint3d. Depending on your query we recommend different methods for contacting us:

  1. If you have a query about the shipping, delivery time, payment etc that is not answered by information on the website then please email info@duet3d.com or think3dprint3d@gmail.com. Note that you will get a response from @think3dprint3d.com

  2. If you have a technical query  then please check the documentation and use the forum as the first point of contact. Both David (Esher3d) and Tony (Think3dPrint3d) will be able to help on the forums, and if it is an issue that effects more than just you everyone will benefit from seeing the answer.

  3. Emails are likely to get a lower priority than forum posts and support cannot be given over the telephone.